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TERMS & CONDITIONS
Welcome to Menorah Jewellers. These Terms and Conditions outline the rules and regulations for the use of our website and services. By accessing or using our platform, you agree to be bound by these terms. If you do not agree with any part of these terms, please discontinue use of our site immediately.


Legal Disclaimer
The products, content, and services available on this website are provided "as is" without any warranties, either expressed or implied. Menorah Jewellers disclaims all warranties, including but not limited to implied warranties of merchantability, quality, and fitness for a particular purpose.
We do not guarantee that the website, its content, or products will be error-free or uninterrupted. Menorah Jewellers is not liable for any damages arising from the use of this website, including direct, indirect, incidental, punitive, and consequential damages.
Terms of Use
Eligibility

  • You must be at least 18 years old or have parental consent to use this website.

  • By using this site, you confirm that you have the legal capacity to enter into a binding agreement under the Indian Contract Act, 1872.

Account Registration

  • You are responsible for maintaining the confidentiality of your account details.

  • Menorah Jewellers will not be liable for any unauthorized access to your account.

Prohibited Activities

  • Using the website for fraudulent or illegal purposes.

  • Violating any applicable local, national, or international laws.

Products and Services
Product Availability

  • All products are subject to availability and may be withdrawn without notice.

  • We reserve the right to limit the quantity of any product.

Pricing

  • Prices listed are inclusive of applicable taxes unless stated otherwise.

  • Prices may change without prior notice.

Order Acceptance

  • We reserve the right to refuse or cancel any order if it appears fraudulent or violates these terms.

Return Policy

  • Customers must report any manufacturing defects or damages during transit within 24 hours of delivery with supporting video evidence.

  • Once verified, our team will initiate the return or replacement process.

  • Returns and refunds will be processed according to our full return policy stated on our website.

Shipping Policy

  • Domestic Delivery: Orders are delivered within 3–7 business days across India.

  • International Delivery: Estimated delivery time is 10–15 business days, depending on the destination.

  • Shipping Charges:

    • Within Kerala – ₹100

    • Outside Kerala – up to ₹200

    • International – varies based on destination

  • Note: We are not responsible for delays caused by third-party logistics providers.

Intellectual Property
All content on this website, including text, graphics, product images, and logos, is the exclusive property of Menorah Jewellers and is protected under the Copyright Act, 1957. Unauthorized use or reproduction is strictly prohibited.
Limitation of Liability
Our liability is limited to the value of the product purchased. We are not responsible for any indirect loss, data loss, or business interruption caused by the use of our products or services.
Privacy Policy
Your use of this website is also governed by our Privacy Policy, which is incorporated into these Terms and Conditions by reference.
Dispute Resolution & Governing Law

  • Any disputes shall be resolved through arbitration under the Arbitration and Conciliation Act, 1996.

  • Arbitration will take place in [Your City], Kerala, India, and the decision will be final and binding.

  • These terms are governed by the laws of India, and any disputes will be subject to the jurisdiction of the courts in [Your City], Kerala, India.

Modification of Terms
Menorah Jewellers reserves the right to modify these Terms and Conditions at any time without prior notice. Changes will be effective immediately upon posting.

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